Privacy & Data Protection Policy

At Moon Villas Lanzarote, we value your privacy and are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the data you provide when using our website or services.

Information We Collect

We collect personal information such as your name, contact details, and payment information when you make a reservation or contact us with an enquiry. Additionally, we may collect non-personal data, including IP address, browser type, and device information, to improve website functionality and enhance your browsing experience.

Use of Information

The information collected is used to manage reservations, communicate with you, provide our services, improve guest experience, and personalize our communications. With your consent, we may also use your data for marketing or promotional purposes. You may opt out of these communications at any time.

Data Security

We apply industry-standard security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. Our security systems and procedures are regularly reviewed and updated to ensure the highest level of data protection.

Data Sharing

Your personal information may be shared with trusted third parties, such as payment processors and service providers, solely for the purpose of delivering our services. We do not sell, rent, or trade your personal data to third parties for marketing purposes.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to access, correct, update, or request deletion of your personal information. You may also object to or restrict certain processing of your data. To exercise any of these rights, please contact us using the details provided on our website.

Consent and Updates

By using our website and providing your personal information, you consent to the collection and use of your data as described in this Privacy Policy. We recommend reviewing this policy periodically, as it may be updated to reflect changes in legal requirements or our practices.

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us through the details provided on our website.