Reservations and Payments

To confirm your reservation at Moon Villas Lanzarote, a deposit or full payment may be required, depending on the conditions specified at the time of booking. Accepted payment methods will be clearly communicated during the reservation process.

Reservations and Payments

To confirm your reservation at Moon Villas Lanzarote, a deposit or full payment may be required, depending on the conditions specified at the time of booking. Accepted payment methods will be clearly communicated during the reservation process.

Security Deposit and Damages

A refundable security deposit is required for stays at Moon Villas Lanzarote. This deposit may be collected or pre-authorized on a credit card between 24 and 48 hours prior to arrival. The deposit will be fully refunded after check-out, provided that a satisfactory inspection of the property is completed. Any damages, losses, or excessive cleaning costs may be deducted from the security deposit or charged to the card provided.

Liability

Moon Villas Lanzarote and its management shall not be held responsible for any injuries, accidents, losses, or damages suffered by guests or their personal belongings during the stay. Guests are responsible for their own safety and for safeguarding their personal property at all times.

Force Majeure

Moon Villas Lanzarote shall not be liable for delays, cancellations, or disruptions caused by events beyond our control, including but not limited to natural disasters, adverse weather conditions, government regulations, or other unforeseen circumstances.

Privacy Policy

Your privacy is important to us. Moon Villas Lanzarote is committed to protecting your personal information and handling it responsibly. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

By confirming a reservation at Moon Villas Lanzarote, you acknowledge and agree to comply with these house rules and terms and conditions. We strongly recommend reviewing them carefully and contacting us should you require any clarification or further information.